Set up 2FA in Eliona

What is TOTP?

TOTP stands for Time-based One-Time Password. It is a time-limited one-time password that is newly generated every 30 seconds. Authentication is performed via an app on your smartphone (e.g., Google Authenticator, Authy) and ensures that only you have access to your user account—even if someone knows your password.

Advantages of TOTP/2FA:

  • Higher security for sensitive project data

  • Protection against unauthorized access

  • One-time passwords also work offline

Activate Two-Factor Authentication (TOTP)

How to start the setup:

  1. Click on the user profile in the top right [A]

  2. Click on the gear in the dropdown menu [B]

  3. In the Profile section, activate the switch [C]

    ▷ The setup for TOTP-based two-factor authentication begins

Turn on OTP/2FA

After clicking the switch to activate two-factor authentication, the configuration window opens.

1. Connect Authenticator App

  • Scan the QR code with an OTP-compatible app (e.g., Google Authenticator or Authy)

  • Alternatively: Copy the displayed setup code and manually paste it into your app

2. Confirm OTP Code

  • Enter a currently generated code from your authenticator app into the OTP Code field

  • You have 120 seconds for this step

  • Click Next to proceed

If the time has expired, restart the process by reactivating OTP/2FA.

Save Recovery Codes

After successfully activating two-factor authentication, ten recovery codes are displayed once.

These codes serve as a backup in case you lose access to your authenticator app.

  • Each code can be used only once

  • The codes allow you to log in or reset your 2FA

  • Save the codes securely in a protected location

To proceed, you must confirm that you have saved the codes. To do this, activate the checkbox and click Confirm.

If you lose the codes, access to your account can only be restored by an administrator.


Login with OTP Code

If OTP/2FA is activated, you must authenticate with a one-time password (OTP) from your authenticator app when logging in.

  • Open your authenticator app and enter the current 6-digit code

  • You have 60 seconds to enter the code

  • Click Verify to complete the login

If you do not have access to the app, you can use one of your recovery codes. If the code is invalid or the time has expired, restart the login process.

Problems with login?

  • Make sure your device's time and time zone are set correctly

  • If necessary, use one of your saved recovery codes

  • If access is permanently impossible, contact your project administration


Deactivate OTP/2FA

  1. Go back to your profile

  2. Deactivate the OTP/2FA switch

  3. To confirm:

    • Enter a valid OTP code

  4. Click "Confirm and Deactivate"

    ▷ Two-factor authentication will be removed

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