Create Tasks

Task Menu

1. Follow the steps from -> Configure Ticket

2. Click on in the bottom right of the -> Ticket Details

   ▷ The Task Menu opens

3. Fill in the "Assigned to" field to assign the task to a person.

4. Give the task a title.

5. Select a reason for the task.

6. Write a description of the task.

7. Optional: Attach an asset and add a file if necessary.

8. Click on "Create task".

   ▷ The "Task Details" open.

9. Here you can begin editing the task. -> Start and complete a task

Only the person assigned to the task can edit, complete, or cancel the task.