Create a General Calendar

Overview

General Calendars serve as the basis for when alarms are escalated.

We recommend creating General Calendars as generously as possible. A General Calendar is often created for an entire year.

By leaving out days, you can use the General Calendar to specify when alarms should NOT be escalated, e.g., on public holidays. Keep in mind that you can have several General Calendars and select several General Calendars for each escalation.

Create a Calendar

1. Click on Engineering [A]

2. Click on Escalation [B]

3. Click on [C]

   ▷ The calendar view opens.

4. Click on [D]

   ▷ The window [D1] opens

5. Give the calendar a name [D2]

6. Click on [D3] to create new dates in the calendar

7. Activate the switch [D4]

8. Under [D5], select the start date

9. Under [D6], select the end date

10. Optional: Click on [D3] again to create more entries.

    ◈ By leaving out dates between entries, you can deactivate escalations for a certain period, e.g., for public holidays.

11. Click on Save [D7]