SMS

SMS Notifications in Eliona

The SMS notification provider in Eliona enables the configuration and management of SMS notifications to send alarms and other notifications directly via SMS. These notifications are ideal for time-critical messages.

Configuration

The SMS settings cannot be configured via the frontend. Instead, the parameters must be transmitted directly to the service. Please contact your system administrator to make the necessary settings.

Combining Alarms

Alarms can also be grouped here as with other notification providers.

Group Escalations

SMS Templates

Eliona offers the possibility to customize individual SMS templates. These templates define the text style, structure, and content of the SMS notifications.

Twig Templating in Eliona

  1. Customize template: Under Templates, you will find your SMS template; to edit it, click on

  2. Override standard:

    • Select the "Override standard" option to make individual changes to the template.

    • As soon as this option is active, you can edit the SMS text.

  3. Edit format & style: The SMS text can be customized directly to convey the desired information concisely and understandably. Example for an alarm SMS text:

    Eliona Alarm: {{asset.name}} ({{asset.gai}}) - {{alarm.msg}}
{% if alarm.gone_ts is null %}https://{{domain_name}}/alarms?alarm_id={{alarm.alarm_id}}
{% else %}https://{{domain_name}}/alarms/history{% endif %}

  4. Save:

    • After editing the template, click on "Save" to apply the changes.

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