Notifications Providers
Content of the chapter: Configuration of Notifications Providers
Last updated
Content of the chapter: Configuration of Notifications Providers
Last updated
This chapter describes the ways you can be notified and how to set up the notifications.
Status: Shows the configuration status of the different providers.
Email: Click the arrow or name to configure email notification.
Google Chat: Click the arrow or name to configure Google Chat Notification.
Slack: Click the arrow or name to configure Slack Notification.
SMS: Click the arrow or name to configure SMS Notification.
eCall service: Click the arrow or name to configure eCall service notification.
Note: Enter a notification note.
Host: Enter the host.
Sender Name: Enter the sender name.
Sender E-Mail: Enter the sender e-mail address.
Templates: list of templates with the medium email.
Authentication required: Select Authentication required/ not required.
User: Enter an Eliona user.
Password: Enter the password of the Eliona user.
Save/Cancel: Click Save or Cancel to save or cancel the changes.
Note: Google Chat Notification Description.
Customer Email: Enter the customer email.
Template: Select an escalation template.
Private Key: Enter the private key for the Google Chat authentication.
Save: Save changes to the Google Chat configuration.
Note: Slack notification description.
Token: Enter your Slack Token. To generate a Slack Token, go to the Slack API site.
Template: Select an escalation template.
Save: Save changes to the Slack configuration.
Combining alarms: Click to combine alarms.
SMS cannot be configured via the frontend. The parameters must be transmitted directly to the service. Please contact your system administrator.
Note: eCall service notification description.
Customer Email: Enter the customer email.
Template: Select an escalation template.
Save: Save changes to the eCall service configuration.
Combining alarms: Click to combine alarms.
Combining alarms: Once a certain amount of alarms is triggered in a defined period of time, these alarms will be combined into one message. Please note that all changes to the alarm combination settings will be applied to all external services.
Period: Time period in seconds, after which the uncollected alarms will be escalated individually via Google Chat.
Number of alarms: Number of alarms that will be triggered during the set time period to start combining.
Alarm Tags: Alarms with these tags will never be combined.
Save: Save the configuration of combining alarms.
Notification Type: Click to sort the notification types alphabetically.
Combining alarms: Click to combine alarms. (See the last section of this chapter)
Combining alarms: Click to combine alarms.
