Eliona
English
English
  • Overview
  • Guides
    • 🚀Right, let's get started!
    • Login
    • Set up a Project
    • Create User
    • Create and assign project roles
    • Add Asset
    • Create Custom Widgets
    • Add Rules
    • Install the Eliona App
    • Add BIM
    • Add Smart Assist view
    • Create a Digital Twin
    • White Labeling in Eliona
    • Image to Alarm
    • Suppressing Messages
    • Configure a meter change
    • Utilize QR-Code
    • How the “Wayfinding” works
  • Manuals
    • User Interface
    • Dashboard
      • Widget Block List
    • Alarms
    • Ticket Management
    • Rule Engine
    • Asset Management
    • Analytics & Reports
    • Smart Assist
      • SmartAssist View
      • Smart Assist Elements
    • Map
    • BIM
    • Digital Twin
    • Connection
      • MQTT
      • Webhook
      • RESTful
      • Kafka
      • OPC UA
      • Legacy
      • Format
      • Functions
    • Settings
      • Apps
        • Asset Filter
      • Templates
      • Script Engine
      • Audit Trail
      • Licence
      • System
    • Eliona Engineering
      • Users
      • Roles
      • Projects
      • Tag Management
      • Notifications Providers
      • Escalation
      • Assets Modeling
        • Asset template library
      • Asset Editor
    • Monitoring
    • Augmented Reality
    • Bookmarks
    • Notifications
  • ELIONA APPS
    • Apps
      • ABB Free@Home
      • Akenza
      • Booking
      • CoffeeCloud
      • Device Simulator
      • Exchange app
      • Glutz
      • GP Joule
      • Hailo
      • Kentix
      • KentixOne
      • Kontakt.io
      • Localino
      • Microsoft 365
      • Microsoft ADFS
      • Loriot.io
      • Niagara
      • myStrom App
      • OpenBOS
      • Renzbox
      • ROOMZ
      • SAML SSO
      • Signify
      • SpreadSheet
      • Stopwatch
      • Thingdust
      • Xovis
      • Xovis People Counter
      • Zevvy
    • Integrations
      • Niagara Module
    • App SDK
  • REFERENCES
    • Rest API
    • Engineering
  • Support Center
    • Changelog
    • FAQ
    • Service Desk
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On this page
  • Forms
  • Support & License
  • Report a bug
  • Voice of Customer - Eliona
  • Voice of Customer - Eliona Apps
  • Helpcenter
  1. Support Center

Service Desk

PreviousFAQ

Last updated 1 year ago

Forms

Support & License

Need help using Eliona or have technical questions? Please send us an e-mail to support@eliona.io or use the form at http://support.eliona.io

Report a bug

Did you encounter a problem while using the Smart Building platform? Explain the problem in this form and we will solve it as soon as possible:

Voice of Customer - Eliona

Have an idea about what we can improve in Eliona? Tell us about it in this form:

Voice of Customer - Eliona Apps

Have an idea about what we can improve in Apps? Tell us about it in this form:

Helpcenter

Do you need help regarding Eliona? Contact us via e-mail at "support@eliona.io".

Bug Report
Voice of Customer